360Xpert Solutions | Last Updated: 28th January, 2026
360Xpert Solutions (“360Xpert Solutions”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, transfer, and protect personal data when you:
- Visit our website(s)
- Interact with our products (software, mobile apps, SaaS) and services
- Engage our professional services (custom development, cloud & security services)
- Communicate with us or otherwise provide data to us.
This policy is designed to be globally compliant with applicable privacy and data protection regulations — including the General Data Protection Regulation (GDPR) in the EU, California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA) in the United States, and other international frameworks. By accessing our website or using our services, you agree to the terms described here.
1. Information We Collect
1.1 Information You Provide
We may collect personal data you directly provide, including:
- Contact information (name, email, phone, job title, company)
- Account credentials (username, password)
- Billing and payment information
- Communication and support correspondence
- Project or service requirement details
1.2 Information Collected Automatically
When you visit our website or use our services, we may automatically collect:
- Device and browser information
- IP address and usage statistics
- Cookies, web beacons, and similar tracking data
- Log files and performance data
1.3 Client and End-User Data
As part of our services, we may process data provided by our clients — including personal data relating to their users — strictly as a data processor and on behalf of our clients under contract.
2. How We Use Information
We use personal data for purposes including:
- Service delivery, support, and account management
- Product and software development
- Billing and financial reconciliation
- Communication about updates, offers, or important notices
- Compliance with legal and regulatory obligations
- Security and fraud prevention
We only process data when we have a lawful basis to do so, such as performance of a contract, legitimate business interest, legal obligation, or consent where required by law.
3. Legal Bases for Processing (Where Applicable)
For individuals in jurisdictions with data protection regulations (e.g., GDPR), we rely on one or more lawful bases such as:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (e.g., security, internal analytics)
- Consent for specific purposes (e.g., marketing communications)
4. Sharing and Disclosure of Data
We do not sell personal data. We may share personal data only with:
- Service providers and partners who assist in business operations (hosting, analytics, payment processing)
- Legal authorities when required by law
- Successors in the event of merger, acquisition, or corporate restructuring
- Clients, when acting as a data processor under contractual obligation
- Third-party services we use may also capture data as described in their own privacy policies.
5. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. Where required, we implement appropriate safeguards (e.g., contracts with standard data protection clauses) to protect personal information in compliance with applicable laws.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, regulatory, or contractual requirements.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable core website functionality
- Understand how our services are used
- Improve user experience
- You may control cookies through your browser settings or consent management mechanisms we provide.
8. Your Rights (Global)
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:
- Access your data
- Correct inaccuracies
- Request deletion or restriction of processing
- Object to certain processing activities
- Receive your data in a portable format
- Withdraw consent where processing is based on consent
If you are located in the EU, UK, California, Canada, Australia, or similar jurisdictions, additional rights under applicable local laws may apply.
9. Data Security
We implement industry-standard technical and organizational measures to protect data from unauthorized access, alteration, disclosure, or destruction. These protections include secure infrastructure, encryption where applicable, access controls, and ongoing monitoring.
10. Children’s Privacy
Our services are not directed at children. We do not knowingly collect personal data from individuals under the age of 16. If we learn that we have inadvertently collected data from a minor, we will take steps to delete it.
11. Third-Party Links
Our site or applications may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. If there are material changes, we will provide notice as required by law. The “Last Updated” date at the top will reflect when changes were made.
13. Contact Information
If you have questions, concerns, or privacy requests, you may contact our data protection coordinator at:
- 360Xpert Solutions
- Email: [email protected]
- Website: 360xpertsolutions.com